The vendor has published 1 unique mention(s) for this bug: 1. Attempts to install additional Session Recording servers and connect them to the same Session Recording database might fail when SQL server authentication is selected. The issue doesn't affect the first Session Recording server installed and connected to the Session Recording database, but it does affect subsequent Session Recording servers. To work around the issue, you can install the additional Session Recording servers using a command similar to the following: msiexec /i "SessionRecordingAdministrationx64.msi" ADDLOCAL="SsRecServer,PolicyConsole,SsRecLogging,StorageDatabase" DATABASEINSTANCE="DatabaseConnectionString " DATABASENAME="CitrixSessionRecording" LOGGINGDATABASENAME="CitrixSessionRecordingLogging" AZURESQLSERVICESUPPORT="1" CLOUDDBSUPPORT="1" AZUREUSERNAME="CloudSQLAdminName" AZUREPASSWORD="CloudSQLAdminPassword" /q /l*vx "c:\WithLogging.log" Latest urls for this bug: 1. https://docs.citrix.com/us/en/session-recording/2402-ltsr/known-issues.html 2. https://docs.citrix.com/us/en/session-recording/2402-ltsr/whats-new/fixed-issues.html 3. https://docs.citrix.com/us/en/session-recording/2407/whats-new/known-issues.html 4. https://docs.citrix.com/us/en/session-recording/2411/whats-new/fixed-issues.html