The vendor has published 1 unique mention(s) for this bug: 1. When viewing recordings in the player, you might encounter an error message indicating missing data from the recording process, along with a data loss warning in the Event logs (Event ID: 2005) on the Session Recording server. Modifying the registry in the following manner can potentially resolve the issue: Add a DWORD value DisableDataAlign under the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SmartAuditor\Agent on the VDA and set the value data to 1. Restart the Session Recording agent service. Latest urls for this bug: 1. https://docs.citrix.com//en-us/session-recording/2308/whats-new/known-issues 2. https://docs.citrix.com//en-us/session-recording/2311/whats-new/known-issues 3. https://docs.citrix.com//en-us/session-recording/2402-ltsr/known-issues