The vendor has published 1 unique mention(s) for this bug: 1. When the SQL database reaches its saturation capacity, recording files become corrupted due to missing data in the file headers, resulting in the message "The file is not a recorded session file or is possibly corrupt." when played in the Session Recording player. This issue is fixed in the 2411 release. For corrupted files prior to 2411, you can run the ICLDB REPAIR [/LISTFILES] [/RECURSIVE] [/L] [/F] [/S] [/?] [\<file>] [\<directory>] command to repair them. Repaired files can be found at %AppData%\Citrix\SessionRecording\Restore. Latest urls for this bug: 1. https://docs.citrix.com/us/en/session-recording/2402-ltsr/whats-new/fixed-issues.html 2. https://docs.citrix.com/us/en/session-recording/2411/whats-new/fixed-issues.html