The vendor has published 2 unique mention(s) for this bug: 1. Recording playback in the Session Recording player might freeze after two minutes, but mouse movements captured in a recording replay normally. The issue occurs when you use Session Recording 2212 or 2303. To address the issue for the two versions, set the registry key value HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\GraphicsSyncPointType to 0 (Disabled) on the VDA. Alternatively, you can upgrade your Session Recording to version 2305 or later. 2. Recording playback in the Session Recording player might freeze after two minutes, but mouse movements captured in a recording replay normally. The issue occurs when you use Session Recording 2212 or 2303. Latest urls for this bug: 1. https://docs.citrix.com//en-us/session-recording/2212/whats-new/known-issues 2. https://docs.citrix.com//en-us/session-recording/2303/whats-new/known-issues 3. https://docs.citrix.com//en-us/session-recording/2305/whats-new/fixed-issues