The vendor has published 2 unique mention(s) for this bug: 1. When you upgrade Session Recording to the latest version, your image resolution scaling settings for lossy screen recording are lost and the default value 1.0 is restored. 2. When you upgrade Session Recording to the latest version, your image resolution scaling settings for lossy video codec are lost and the default value 1.0 is restored. Latest urls for this bug: 1. https://docs.citrix.com//en-us/session-recording/2305/whats-new/known-issues 2. https://docs.citrix.com//en-us/session-recording/2308/whats-new/known-issues 3. https://docs.citrix.com//en-us/session-recording/2311/whats-new/known-issues 4. https://docs.citrix.com//en-us/session-recording/2402-ltsr/known-issues 5. https://docs.citrix.com//en-us/session-recording/current-release/whats-new/known-issues