The vendor has published 1 unique mention(s) for this bug: 1. When upgrading from PVS 2203 CU6 to PVS 2303 (or any version before 2402 CU1), if the Farm is opted to join to Cloud, the Farm’s Encryption Key rotation state might remain in Distributing Keys state and not move to the next state. To resolve this issue: To move the Encryption’s Key Rotation state to Re-Encrypting database. Manually navigate to the SQL Server -> [Your database] -> ScheduledWork table. Manually delete the rows that have the jobName = "UsageTelemetry" and FarmMetrics. Wait for 5 mins and then check the Encryption Tab in Farm Properties in the Citrix Provisioning™ Console. Latest urls for this bug: 1. https://docs.citrix.com//en-us/provisioning/2402-ltsr/known-issues