The vendor has published 2 unique mention(s) for this bug: 1. The Citrix Virtual Desktops™ Setup Wizard creates targets then boots them to format the cache drive. This process occurs quickly. Sometimes, a VDA reaches a state where it fails to shut down correctly. This process occurs because the VDA is initializing while the Citrix Provisioning Service and the provisioned device service simultaneously finish formatting the cache drive, then shuts down. To resolve this issue: In the virtual disk registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ProvisioningServices, create a DWORD called RebootDelaySec. Assign a value to RebootDelaySec. This delays the time for shutdown by the value set in seconds. 2. The Citrix Virtual Desktops Setup Wizard creates targets then boots them to format the cache drive. This process occurs quickly. Sometimes, a VDA reaches a state where it fails to shut down correctly. This process occurs because the VDA is initializing while the Citrix Provisioning Service and the provisioned device service simultaneously finish formatting the cache drive, then shuts down. To resolve this issue: In the virtual disk registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ProvisioningServices, create a DWORD called RebootDelaySec. Assign a value to RebootDelaySec. This delays the time for shutdown by the value set in seconds. Latest urls for this bug: 1. https://docs.citrix.com//en-us/provisioning/2305/whats-new/known-issues 2. https://docs.citrix.com//en-us/provisioning/2308/whats-new/known-issues 3. https://docs.citrix.com//en-us/provisioning/2311/whats-new/known-issues 4. https://docs.citrix.com//en-us/provisioning/2402-ltsr/known-issues 5. https://docs.citrix.com//en-us/provisioning/current-release/whats-new/known-issues