The vendor has published 3 unique mention(s) for this bug: 1. If you upgrade from any earlier version of Citrix Virtual Apps and Desktops to 2311 or 2402 LTSR, policy data might be lost if there are invalid data values present in the Policy settings. To know more about the issue and related workarounds, see CTX666304. 2. If you upgrade from any earlier version of Citrix Virtual Apps and Desktops to 2311 or 2402 LTSR, policy data might be lost if there are invalid data values present in the Policy setting. To know more about the issue and related workarounds, see CTX666304. 3. Policy data might be lost when the site is upgraded with invalid Policy settings. If you encounter this issue, open a technical support case using the Citrix Support portal. Latest urls for this bug: 1. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2311/whats-new/known-issues 2. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2402-ltsr/whats-new/known-issues 3. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2407/whats-new/known-issues 4. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2411/whats-new/fixed-issues