The vendor has published 2 unique mention(s) for this bug: 1. You might encounter intermittent screen blackouts lasting approximately 10 seconds while working, during which the Citrix software graphics process (Ctxgfx.exe) resets. The twencode thread experiences an access violation exception, which causes the ctxExceptionHandler to record minidumps and cause this problem. ctxExceptionHandler is set up to generate complete dumps for examination. 2. You might encounter intermittent screen blackouts lasting approximately 10 seconds while working, during which the Citrix software graphics process (Ctxgfx.exe) resets. The twencode thread experiences an access violation exception, which causes ctxExceptionHandler to record minidumps and cause this problem. ctxExceptionHandler is set up to generate complete dumps for examination. Latest urls for this bug: 1. https://docs.citrix.com/us/en/citrix-virtual-apps-desktops/2203-ltsr/whats-new/cumulative-update-6/fixed-issues.html 2. https://docs.citrix.com/us/en/citrix-virtual-apps-desktops/2402-ltsr/whats-new/cumulative-update-1/fixed-issues.html 3. https://docs.citrix.com/us/en/citrix-virtual-apps-desktops/2407/whats-new/fixed-issues.html