The vendor has published 1 unique mention(s) for this bug: 1. After upgrading a VDA to version 1912 LTSR CU8, user profiles might fail to load from the store. Instead, users are provided with local profiles. Latest urls for this bug: 1. https://docs.citrix.com/us/en/profile-management/1912-ltsr/whats-new/cumulative-update-9/fixed-issues.html 2. https://docs.citrix.com/us/en/profile-management/2203-ltsr/whats-new/cumulative-update-4/fixed-issues.html