The vendor has published 2 unique mention(s) for this bug: 1. When you use UPS version 2212 or 2305 in Citrix Virtual Apps and Desktops version 2212 or 2305 with Windows 10 VDA, printers using CUPS display the following message: Access Denied, cannot connect message 2. When you use UPS version 2212 or 2305 in Citrix Virtual Apps and Desktops version 2212 or 2305 with Windows 10 VDA, printers using CUPS display the following message: Access Denied, cannot connect message Latest urls for this bug: 1. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2203-ltsr/whats-new/cumulative-update-5/fixed-issues 2. https://docs.citrix.com//en-us/citrix-virtual-apps-desktops/2402-ltsr/whats-new/2402-ltsr-initial-release/fixed-issues