The vendor has published 4 unique mention(s) for this bug: 1. When you configure customized path for Outlook OST files through a Group Policy or registry and the customized path contains user environment variables, Microsoft Outlook profiles might fail to load. 2. The customized path contains user environment variables. 3. Microsoft Outlook profiles might fail to load when both of the following conditions are met: A customized path is configured for Outlook OST files through Group Policy or the registry. The customized path contains user environment variables. 4. When you configure a customized path for Outlook OST files through Group Policy or the registry and if the customized path contains user environment variables, Microsoft Outlook profiles might fail to load. Latest urls for this bug: 1. https://docs.citrix.com/us/en/profile-management/1912-ltsr/whats-new/cumulative-update-8/fixed-issues.html 2. https://docs.citrix.com/us/en/profile-management/2203-ltsr/known-issues.html 3. https://docs.citrix.com/us/en/profile-management/2203-ltsr/whats-new/cumulative-update-4/fixed-issues.html 4. https://docs.citrix.com/us/en/profile-management/2308/whats-new/fixed-issues.html