The vendor has published 1 unique mention(s) for this bug: 1. Search for recordings might not work when the active recording viewing policy is configured with the Domain Group name. The issue occurs when the viewer’s common name and the login name are different in Active Directory. Latest urls for this bug: 1. https://docs.citrix.com//en-us/session-recording/1912-ltsr/what-s-new/cumulative-update-2/fixed-issues