OPERATIONAL DEFECT DATABASE
...
...
While upgrading ISSU on stack switches, Catalyst Center is not waiting for the device to run into a ready state. When Cisco DNA Center tried to modify the boot variables the Chassis 1/R0 was not ready to take the commands: The upgrade immediately fails with no other attempts: | ERROR | ew-handle-workflow-11 | | c.c.a.s.h.w.a.RebootDeviceMilestone | NCSW40000: The 'show install summary' command indicates an inconsistency in the switch upgrade. Please manually clean up the device using the 'clear install state' command and proceed with the upgrade.
Catalyst Center version: 2.3.7.6 Model: C9500X-60L4D Stack Wise switch A few minutes after: switch# Role Mac Address Priority H/W Version Current State 1 Standby 1839.185c.cc00 15 V02 Ready *2 Active f839.185c.d400 14 V02 Ready
No Workaround available at this moment.
While upgrading ISSU on stack switches, Catalyst Center is not waiting for the device to run into a ready state. When Cisco DNA Center tried to modify the boot variables the Chassis 1/R0 was not ready to take the commands: | 36765 | 2024-11-04 17:47:22,763 ⬅️ | DEBUG | XDE ThreadPool 5 | | c.c.a.d.DeviceInteractionHandler | Recorded device interaction [input=terminal width 0 | 36766 | config t | 36767 | no boot system | 36768 | boot system bootflash:packages.conf; | 36769 | , output=terminal width 0 | 36770 | chico#config t | 36771 | Config mode cannot be entered during Standby initialization or when switch is in recovery mode | 36772 | None | 36773 | chico#no boot system | 36774 | no boot system | 36775 | ^ | 36776 | % Invalid input detected at '^' marker. | 36777 | None | 36778 | chico# | 36779 | , timeOfResponse=0, communicationType=CLI, readOperation=false, deviceName=2283281, ] | The upgrade immediately fails with no other attempts: | 46469 | 2024-11-04 17:47:23,212 ⬅️ | ERROR | ew-handle-workflow-11 | | c.c.a.s.h.w.a.RebootDeviceMilestone | NCSW40000: The 'show install summary' command indicates an inconsistency in the switch upgrade. Please manually clean up the device using the 'clear install state' command and proceed with the upgrade. ISSU upgrade failed with the error: | ERROR | ew-handle-workflow-11 | | c.c.a.s.h.w.a.RebootDeviceMilestone | NCSW40000: The 'show install summary' command indicates an inconsistency in the switch upgrade. Please manually clean up the device using the 'clear install state' command and proceed with the upgrade. While on the switch: switch# Role Mac Address Priority H/W Version Current State 1 Standby x.x.x 15 V02 HA sync in progress *2 Active x.x.x 14 V02 Ready A few minutes after: switch# Role Mac Address Priority H/W Version Current State 1 Standby x.x.x 15 V02 Ready *2 Active x.x.x 14 V02 Ready !!! NOTE: Do NOT use 'clear install state' command on SDA fabric FIAB device or a Switch with wireless role/capabilities. Using this command would result in wireless sub-package getting remove and loss of wireless configuration. !!!
Cisco Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
