BugZero | Cisco BugID CSCwi33817 - ASA/FTD: 'IKEv2 Negotiation aborted due to ERROR: ...

Cisco - Defect ID: CSCwi33817

ASA/FTD: 'IKEv2 Negotiation aborted due to ERROR: Platform errors' during a rekey

Cisco - Defect ID: CSCwi33817

ASA/FTD: 'IKEv2 Negotiation aborted due to ERROR: Platform errors' during a rekey

Last updated on July 27th, 2025

BugZero Risk Score
7.9 High

Overall: 7.9

Severity: 8.2

Lifecycle: 9.1

Popularity: 6.0

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Bug Details

Description

Symptom

VTI: IKEv2 VPN goes down during rekey. The following log message can be seen: %ASA-4-750003: ... IKEv2 Negotiation aborted due to ERROR: Platform errors

Conditions

ASA/FTD with VTI IKEv2 VPN. ASA/LINA version is 9.16.

Workaround

1) Clear IKEv2 SA: 'clear crypto ikev2 sa ' 2) 'shut'/'no shut' VTI.

Further Problem Description

Change history

2025-03-27 Added: 9.10.1, 9.10.1.10, 9.10.1.11, 9.10.1.17, 9.10.1.2, 9.10.1.22, 9.10.1.27, 9.10.1.30, 9.10.1.32, 9.10.1.37, 9.10.1.40, 9.10.1.42, 9.10.1.44, 9.10.1.7, 9.12.1, 9.12.1.2, 9.12.1.3, 9.12.2, 9.12.2.1, 9.12.2.4, 9.12.2.5, 9.12.2.9, 9.12.3, 9.12.3.12, 9.12.3.2, 9.12.3.7, 9.12.3.9, 9.12.4, 9.12.4.10, 9.12.4.13, 9.12.4.18, 9.12.4.2, 9.12.4.24, 9.12.4.26, 9.12.4.29, 9.12.4.30, 9.12.4.35, 9.12.4.37, 9.12.4.38, 9.12.4.39, 9.12.4.4, 9.12.4.40, 9.12.4.41, 9.12.4.47, 9.12.4.48, 9.12.4.50, 9.12.4.52, 9.12.4.54, 9.12.4.55, 9.12.4.56, 9.12.4.58, 9.12.4.62, 9.12.4.65, 9.12.4.67, 9.12.4.7, 9.12.4.8, 9.13.1, 9.13.1.10, 9.13.1.12, 9.13.1.13, 9.13.1.16, 9.13.1.19, 9.13.1.2, 9.13.1.21, 9.13.1.7, 9.14.1, 9.14.1.10, 9.14.1.15, 9.14.1.19, 9.14.1.30, 9.14.1.6, 9.14.2, 9.14.2.13, 9.14.2.15, 9.14.2.4, 9.14.2.8, 9.14.3, 9.14.3.1, 9.14.3.11, 9.14.3.13, 9.14.3.15, 9.14.3.18, 9.14.3.9, 9.14.4, 9.14.4.12, 9.14.4.13, 9.14.4.14, 9.14.4.15, 9.14.4.17, 9.14.4.22, 9.14.4.23, 9.14.4.24, 9.14.4.6, 9.14.4.7, 9.15.1, 9.15.1.1, 9.15.1.10, 9.15.1.15, 9.15.1.16, 9.15.1.17, 9.15.1.21, 9.15.1.7, 9.16.1, 9.16.1.28, 9.16.2, 9.16.2.11, 9.16.2.13, 9.16.2.14, 9.16.2.3, 9.16.2.7, 9.16.3, 9.16.3.14, 9.16.3.15, 9.16.3.19, 9.16.3.23, 9.16.3.3, 9.16.4, 9.16.4.14, 9.16.4.18, 9.16.4.19, 9.16.4.27, 9.16.4.38, 9.16.4.39, 9.16.4.42, 9.16.4.48, 9.16.4.9, 9.17.1, 9.17.1.10, 9.17.1.11, 9.17.1.13, 9.17.1.15, 9.17.1.20, 9.17.1.30, 9.17.1.33, 9.17.1.39, 9.17.1.45, 9.17.1.46, 9.17.1.7, 9.17.1.9, 9.18.1, 9.18.1.3, 9.18.2, 9.18.2.5, 9.18.2.7, 9.18.2.8, 9.18.3, 9.19.1, 9.19.1.12, 9.19.1.18, 9.19.1.22, 9.19.1.24, 9.19.1.27, 9.19.1.28, 9.19.1.5, 9.19.1.9, 9.8.1, 9.8.1.5, 9.8.1.7, 9.8.2, 9.8.2.14, 9.8.2.15, 9.8.2.17, 9.8.2.20, 9.8.2.24, 9.8.2.26, 9.8.2.28, 9.8.2.33, 9.8.2.35, 9.8.2.38, 9.8.2.45, 9.8.2.8, 9.8.3, 9.8.3.11, 9.8.3.14, 9.8.3.16, 9.8.3.18, 9.8.3.21, 9.8.3.26, 9.8.3.29, 9.8.3.8, 9.8.4, 9.8.4.10, 9.8.4.12, 9.8.4.15, 9.8.4.17, 9.8.4.20, 9.8.4.22, 9.8.4.25, 9.8.4.26, 9.8.4.29, 9.8.4.3, 9.8.4.32, 9.8.4.33, 9.8.4.34, 9.8.4.35, 9.8.4.39, 9.8.4.40, 9.8.4.41, 9.8.4.43, 9.8.4.44, 9.8.4.45, 9.8.4.46, 9.8.4.48, 9.8.4.7, 9.8.4.8, 9.9.1, 9.9.1.2, 9.9.1.3, 9.9.1.4, 9.9.1.5, 9.9.2, 9.9.2.1, 9.9.2.14, 9.9.2.18, 9.9.2.235, 9.9.2.25, 9.9.2.27, 9.9.2.32, 9.9.2.36, 9.9.2.40, 9.9.2.47, 9.9.2.50, 9.9.2.52, 9.9.2.56, 9.9.2.59, 9.9.2.61, 9.9.2.66, 9.9.2.67, 9.9.2.74, 9.9.2.80, 9.9.2.83, 9.9.2.85, 9.9.2.9

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:9.10.1, 9.10.1.10, 9.10.1.11, 9.10.1.17, 9.10.1.2, 9.10.1.22, 9.10.1.27, 9.10.1.30, 9.10.1.32, 9.10.1.37, 9.10.1.40, 9.10.1.42, 9.10.1.44, 9.10.1.7, 9.12.1, 9.12.1.2, 9.12.1.3, 9.12.2, 9.12.2.1, 9.12.2.4, 9.12.2.5, 9.12.2.9, 9.12.3, 9.12.3.12, 9.12.3.2, 9.12.3.7, 9.12.3.9, 9.12.4, 9.12.4.10, 9.12.4.13, 9.12.4.18, 9.12.4.2, 9.12.4.24, 9.12.4.26, 9.12.4.29, 9.12.4.30, 9.12.4.35, 9.12.4.37, 9.12.4.38, 9.12.4.39, 9.12.4.4, 9.12.4.40, 9.12.4.41, 9.12.4.47, 9.12.4.48, 9.12.4.50, 9.12.4.52, 9.12.4.54, 9.12.4.55, 9.12.4.56, 9.12.4.58, 9.12.4.62, 9.12.4.65, 9.12.4.67, 9.12.4.7, 9.12.4.8, 9.13.1, 9.13.1.10, 9.13.1.12, 9.13.1.13, 9.13.1.16, 9.13.1.19, 9.13.1.2, 9.13.1.21, 9.13.1.7, 9.14.1, 9.14.1.10, 9.14.1.15, 9.14.1.19, 9.14.1.30, 9.14.1.6, 9.14.2, 9.14.2.13, 9.14.2.15, 9.14.2.4, 9.14.2.8, 9.14.3, 9.14.3.1, 9.14.3.11, 9.14.3.13, 9.14.3.15, 9.14.3.18, 9.14.3.9, 9.14.4, 9.14.4.12, 9.14.4.13, 9.14.4.14, 9.14.4.15, 9.14.4.17, 9.14.4.22, 9.14.4.23, 9.14.4.24, 9.14.4.6, 9.14.4.7, 9.15.1, 9.15.1.1, 9.15.1.10, 9.15.1.15, 9.15.1.16, 9.15.1.17, 9.15.1.21, 9.15.1.7, 9.16.1, 9.16.1.28, 9.16.2, 9.16.2.11, 9.16.2.13, 9.16.2.14, 9.16.2.3, 9.16.2.7, 9.16.3, 9.16.3.14, 9.16.3.15, 9.16.3.19, 9.16.3.23, 9.16.3.3, 9.16.4, 9.16.4.14, 9.16.4.18, 9.16.4.19, 9.16.4.27, 9.16.4.38, 9.16.4.39, 9.16.4.42, 9.16.4.48, 9.16.4.9, 9.17.1, 9.17.1.10, 9.17.1.11, 9.17.1.13, 9.17.1.15, 9.17.1.20, 9.17.1.30, 9.17.1.33, 9.17.1.39, 9.17.1.45, 9.17.1.46, 9.17.1.7, 9.17.1.9, 9.18.1, 9.18.1.3, 9.18.2, 9.18.2.5, 9.18.2.7, 9.18.2.8, 9.18.3, 9.19.1, 9.19.1.12, 9.19.1.18, 9.19.1.22, 9.19.1.24, 9.19.1.27, 9.19.1.28, 9.19.1.5, 9.19.1.9, 9.8.1, 9.8.1.5, 9.8.1.7, 9.8.2, 9.8.2.14, 9.8.2.15, 9.8.2.17, 9.8.2.20, 9.8.2.24, 9.8.2.26, 9.8.2.28, 9.8.2.33, 9.8.2.35, 9.8.2.38, 9.8.2.45, 9.8.2.8, 9.8.3, 9.8.3.11, 9.8.3.14, 9.8.3.16, 9.8.3.18, 9.8.3.21, 9.8.3.26, 9.8.3.29, 9.8.3.8, 9.8.4, 9.8.4.10, 9.8.4.12, 9.8.4.15, 9.8.4.17, 9.8.4.20, 9.8.4.22, 9.8.4.25, 9.8.4.26, 9.8.4.29, 9.8.4.3, 9.8.4.32, 9.8.4.33, 9.8.4.34, 9.8.4.35, 9.8.4.39, 9.8.4.40, 9.8.4.41, 9.8.4.43, 9.8.4.44, 9.8.4.45, 9.8.4.46, 9.8.4.48, 9.8.4.7, 9.8.4.8, 9.9.1, 9.9.1.2, 9.9.1.3, 9.9.1.4, 9.9.1.5, 9.9.2, 9.9.2.1, 9.9.2.14, 9.9.2.18, 9.9.2.235, 9.9.2.25, 9.9.2.27, 9.9.2.32, 9.9.2.36, 9.9.2.40, 9.9.2.47, 9.9.2.50, 9.9.2.52, 9.9.2.56, 9.9.2.59, 9.9.2.61, 9.9.2.66, 9.9.2.67, 9.9.2.74, 9.9.2.80, 9.9.2.83, 9.9.2.85, 9.9.2.9

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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OPERATIONAL DEFECT DATABASE

Cisco - Defect ID: CSCwi33817

ASA/FTD: 'IKEv2 Negotiation aborted due to ERROR: Platform errors' during a rekey

Cisco - Defect ID: CSCwi33817

ASA/FTD: 'IKEv2 Negotiation aborted due to ERROR: Platform errors' during a rekey

Last updated on July 27th, 2025

BugZero Risk Score7.9 High

Bug Details

Symptom

Conditions

Workaround

Further Problem Description

Links

Top Cisco Defects by Risk Score

Ready to prevent the next vendor outage?

BugZero Risk Score
7.9 High