BugZero | Cisco BugID CSCvx25489 - GLC-BX-U SFP transceiver not recognized on C9300L

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BugZero | Cisco BugID CSCvx25489 - GLC-BX-U SFP transceiver not recognized on C9300L

ODD
Cisco
CSCvx25489

Cisco - Defect ID: CSCvx25489

GLC-BX-U SFP transceiver not recognized on C9300L

ODD
Cisco
CSCvx25489

Cisco - Defect ID: CSCvx25489

GLC-BX-U SFP transceiver not recognized on C9300L

Last updated on October 9th, 2025

BugZero Risk Score
6.1 Medium

Overall: 6.1

Severity: 6.4

Lifecycle: 9.1

Popularity: 5.1

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Bug Details

Views: 4

Description

Symptom

GLC-BX-U SFP transceiver not recognized on C9300L, and port is put in err-disable. Following log is seen: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Te1/1/1 is not supported Moreover, it is not listed under "show inventory" output.

Conditions

GLC-BX-U (V01 and V02) SFP on C9300L

Workaround

Use GLC-BX-U SFP V03

Further Problem Description

NA

Change history

2025-10-09 Added: 16.12.2

Relevant Products

Click on a version to see all relevant bugs

Affected versions:16.12.2

Fixed versions: 16.12.10, 16.12.10a, 16.12.11, 16.12.6, 16.12.6a, 16.12.7, 16.12.8, 16.12.9, 17.10.1, 17.10.1a, 17.10.1b, 17.11.1, 17.11.1a, 17.12.02a, 17.12.1, 17.12.1w, 17.12.1x, 17.12.1y, 17.12.1z, 17.12.1z1, 17.12.2, 17.12.2a, 17.12.3, 17.12.3a, 17.12.4, 17.13.1, 17.13.1a, 17.14.1, 17.14.1a, 17.15.1, 17.15.1a, 17.3.4, 17.3.4a, 17.3.4b, 17.3.4c, 17.3.5, 17.3.5a, 17.3.5b, 17.3.6, 17.3.7, 17.3.8, 17.3.8a, 17.6.1, 17.6.1a, 17.6.1w, 17.6.1x, 17.6.1y, 17.6.1z, 17.6.1z1, 17.6.2, 17.6.3, 17.6.3a, 17.6.4, 17.6.5, 17.6.5a, 17.6.6, 17.6.6a, 17.6.7, 17.7.1, 17.7.1a, 17.7.1b, 17.7.2, 17.8.1, 17.8.1a, 17.9.1, 17.9.1a, 17.9.1w, 17.9.1x, 17.9.1x1, 17.9.1y, 17.9.1y1, 17.9.2, 17.9.2a, 17.9.3, 17.9.3a, 17.9.4, 17.9.4a, 17.9.5, 17.9.5a, 17.9.5b, 17.9.5c, Amsterdam-17.3.4, Bengaluru-17.6.1, Gibraltar-16.12.6

Relevant Products

Click on a version to see all relevant bugs

Affected versions:16.12.2

Fixed versions: 16.12.10, 16.12.10a, 16.12.11, 16.12.6, 16.12.6a, 16.12.7, 16.12.8, 16.12.9, 17.10.1, 17.10.1a, 17.10.1b, 17.11.1, 17.11.1a, 17.12.02a, 17.12.1, 17.12.1w, 17.12.1x, 17.12.1y, 17.12.1z, 17.12.1z1, 17.12.2, 17.12.2a, 17.12.3, 17.12.3a, 17.12.4, 17.13.1, 17.13.1a, 17.14.1, 17.14.1a, 17.15.1, 17.15.1a, 17.3.4, 17.3.4a, 17.3.4b, 17.3.4c, 17.3.5, 17.3.5a, 17.3.5b, 17.3.6, 17.3.7, 17.3.8, 17.3.8a, 17.6.1, 17.6.1a, 17.6.1w, 17.6.1x, 17.6.1y, 17.6.1z, 17.6.1z1, 17.6.2, 17.6.3, 17.6.3a, 17.6.4, 17.6.5, 17.6.5a, 17.6.6, 17.6.6a, 17.6.7, 17.7.1, 17.7.1a, 17.7.1b, 17.7.2, 17.8.1, 17.8.1a, 17.9.1, 17.9.1a, 17.9.1w, 17.9.1x, 17.9.1x1, 17.9.1y, 17.9.1y1, 17.9.2, 17.9.2a, 17.9.3, 17.9.3a, 17.9.4, 17.9.4a, 17.9.5, 17.9.5a, 17.9.5b, 17.9.5c, Amsterdam-17.3.4, Bengaluru-17.6.1, Gibraltar-16.12.6

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