BugZero | Cisco BugID CSCvr00983 - Unrecoverable Error with PVDM in 0/4 and Thule+dre...

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BugZero | Cisco BugID CSCvr00983 - Unrecoverable Error with PVDM in 0/4 and Thule+dre...

ODD
Cisco
CSCvr00983

Cisco - Defect ID: CSCvr00983

Unrecoverable Error with PVDM in 0/4 and Thule+dreamliner in 1/0 on ISR4300

ODD
Cisco
CSCvr00983

Cisco - Defect ID: CSCvr00983

Unrecoverable Error with PVDM in 0/4 and Thule+dreamliner in 1/0 on ISR4300

Last updated on April 2nd, 2024

BugZero Risk Score
7.8 High

Overall: 7.8

Severity: 8.2

Lifecycle: 9.1

Popularity: 4.6

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Bug Details

Description

Symptom

Booting loop at the moment of booting a router using the following modules: PVDM8 NIM-4MFT-T1/E1 SM-X-NIM-ADPTR NIM-ES2-8 We can identify this bug if we see this behavior: Located isr4300-universalk9.16.06.03.SPA.bin ###################################################### If you require further assistance please contact us by sending email to export@cisco.com. cisco ISR4331/K9 (1RU) processor with 7940073K/6147K bytes of memory. Processor board ID FLM2236W015 1 Virtual Ethernet interface 11 Gigabit Ethernet interfaces 32768K bytes of non-volatile configuration memory. 16777216K bytes of physical memory. 13807615K bytes of flash memory at bootflash:. 0K bytes of WebUI ODM Files at webui:. %INIT: waited 0 seconds for NVRAM to be available --- System Configuration Dialog --- Would you like to enter the initial configuration dialog? [yes/no]: Initializing Hardware ... >>>>>>>>>>>>>>>> Error Checking for PCIe device presence...done System integrity status: 0x300610 Rom image verified correctly

Conditions

If the module PVDM is in slot 0/4 and we have the modules SM-X-NIM-ADPTR + NIM-ES2-8 in slot 1/0, reloading the router results in crash.

Workaround

Remove the module NIM-ES2-8 until the PVDM completely boots after a reload.

Further Problem Description

Fixed bug.

Change history

2024-04-02 Added: 16.6.5

Relevant Products

Click on a version to see all relevant bugs

Affected versions:16.6.5

Fixed versions: 16.12.2, 16.12.2a, 16.12.2s, 16.12.2t, 16.12.3, 16.12.3a, 16.12.3s, 16.12.4, 16.12.4a, 16.12.5, 16.12.5a, 16.12.5b, 16.12.6, 16.12.6a, 16.12.7, 16.12.8, 16.6.10, 16.6.8, 16.6.9, 16.9.5, 16.9.5f, 16.9.6, 16.9.7, 16.9.8, 16.9.8a, 17.1.1, 17.1.1a, 17.1.1s, 17.1.1t, 17.1.2, 17.1.3, 17.2.1, 17.2.1LA, 17.2.1a, 17.2.1r, 17.2.1v, 17.2.2, 17.2.3, 17.3.1, 17.3.1a, 17.3.1w, 17.3.1x, 17.3.1z, 17.3.2, 17.3.2a, 17.3.3, 17.3.3a, 17.3.4, 17.3.4a, 17.3.4b, 17.3.4c, 17.3.5, 17.3.5a, 17.3.5b, 17.3.6, 17.4.1, 17.4.1a, 17.4.1b, 17.4.1c, 17.4.2, 17.4.2a, 17.5.1, 17.5.1a, 17.6.1, 17.6.1a, 17.6.1w, 17.6.1x, 17.6.1y, 17.6.1z, 17.6.2, 17.6.3, 17.6.3a, 17.6.4, 17.7.1, 17.7.1a, 17.7.1b, 17.7.2, 17.8.1, 17.8.1a, 17.9.1, 17.9.1a

Relevant Products

Click on a version to see all relevant bugs

Affected versions:16.6.5

Fixed versions: 16.12.2, 16.12.2a, 16.12.2s, 16.12.2t, 16.12.3, 16.12.3a, 16.12.3s, 16.12.4, 16.12.4a, 16.12.5, 16.12.5a, 16.12.5b, 16.12.6, 16.12.6a, 16.12.7, 16.12.8, 16.6.10, 16.6.8, 16.6.9, 16.9.5, 16.9.5f, 16.9.6, 16.9.7, 16.9.8, 16.9.8a, 17.1.1, 17.1.1a, 17.1.1s, 17.1.1t, 17.1.2, 17.1.3, 17.2.1, 17.2.1LA, 17.2.1a, 17.2.1r, 17.2.1v, 17.2.2, 17.2.3, 17.3.1, 17.3.1a, 17.3.1w, 17.3.1x, 17.3.1z, 17.3.2, 17.3.2a, 17.3.3, 17.3.3a, 17.3.4, 17.3.4a, 17.3.4b, 17.3.4c, 17.3.5, 17.3.5a, 17.3.5b, 17.3.6, 17.4.1, 17.4.1a, 17.4.1b, 17.4.1c, 17.4.2, 17.4.2a, 17.5.1, 17.5.1a, 17.6.1, 17.6.1a, 17.6.1w, 17.6.1x, 17.6.1y, 17.6.1z, 17.6.2, 17.6.3, 17.6.3a, 17.6.4, 17.7.1, 17.7.1a, 17.7.1b, 17.7.2, 17.8.1, 17.8.1a, 17.9.1, 17.9.1a

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