BugZero | Cisco BugID CSCtl55445 - Cannot insert call history entry for SIP call

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BugZero | Cisco BugID CSCtl55445 - Cannot insert call history entry for SIP call

ODD
Cisco
CSCtl55445

Cisco - Defect ID: CSCtl55445

Cannot insert call history entry for SIP call

ODD
Cisco
CSCtl55445

Cisco - Defect ID: CSCtl55445

Cannot insert call history entry for SIP call

Last updated on April 11th, 2023

BugZero Risk Score
7.8 High

Overall: 7.8

Severity: 8.2

Lifecycle: 9.1

Popularity: 5.1

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Bug Details

Description

Symptom

CUBE logs the following message: %SIP-3-INTERNAL: Cannot insert call history entry for callID

Conditions

Calling party cancels call before connection: INVITE --------------->---------------> 100 Trying <--------------<---------------- 180 Ringing <--------------<---------------- CANCEL ---------------->---------------> 200 OK <----------------<----------------- 487 Request Cancelled <------------------<--------------- ACK -------------------->--------------->

Workaround

There is no workaround.

Further Problem Description

Change history

2023-04-11 Added: 15.1(01)T3.12, 15.1(03.07)T, 15.1(03.14.03)PIA16, 15.2(00.06)PI16, 15.2(00.12)MON18, 15.2(00.19)T0.1, 15.2(01)T0.2, 15.2(01)T1.11, 15.2(01)T2.13, 15.2(01)T3.4, 15.2(01)TPI17, 15.2(01.06)T, 15.2(01.14)T0.1, 15.2(02)S, 15.2(02)T0.8, 15.2(02)T1.14, 15.2(02)T2.3, 15.2(02)T3.5, 15.2(02.02)T, 15.2(02.08)T, 15.2(02.08.04)T, 15.2(03)T0.2, 15.2(03)T04, 15.2(03)T1.2, 15.2(03)T2.1, 15.2(03.01)T, 15.2(03.07)T, 15.2(03.07.00)GCC, 15.2(03.16)M0.1, 15.2(03.30)PIP, 15.2(04)M01, 15.2(04)M2.8, 15.2(2.16)T, 15.2(3)T0.2, 15.2PIA18, 15.3(0.4)T, 15.3(00.04)T, 15.3(00.10)T, 15.3(00.18)T0.1, 15.3(01)T0.1, 15.3(01)T1.1, 15.3(01.08)T, 15.3(01.17)T0.1, 15.3(02)T1.2, 15.3(02.03)T, 15.3(02.12)T, 15.3(02.12.01)T

Relevant Products

Click on a version to see all relevant bugs

Affected versions:15.1(01)T3.12, 15.1(03.07)T, 15.1(03.14.03)PIA16, 15.2(00.06)PI16, 15.2(00.12)MON18, 15.2(00.19)T0.1, 15.2(01)T0.2, 15.2(01)T1.11, 15.2(01)T2.13, 15.2(01)T3.4, 15.2(01)TPI17, 15.2(01.06)T, 15.2(01.14)T0.1, 15.2(02)S, 15.2(02)T0.8, 15.2(02)T1.14, 15.2(02)T2.3, 15.2(02)T3.5, 15.2(02.02)T, 15.2(02.08)T, 15.2(02.08.04)T, 15.2(03)T0.2, 15.2(03)T04, 15.2(03)T1.2, 15.2(03)T2.1, 15.2(03.01)T, 15.2(03.07)T, 15.2(03.07.00)GCC, 15.2(03.16)M0.1, 15.2(03.30)PIP, 15.2(04)M01, 15.2(04)M2.8, 15.2(2.16)T, 15.2(3)T0.2, 15.2PIA18, 15.3(0.4)T, 15.3(00.04)T, 15.3(00.10)T, 15.3(00.18)T0.1, 15.3(01)T0.1, 15.3(01)T1.1, 15.3(01.08)T, 15.3(01.17)T0.1, 15.3(02)T1.2, 15.3(02.03)T, 15.3(02.12)T, 15.3(02.12.01)T

Fixed versions: 15.2(01.02.17)PI22, 15.2(04)GC01, 15.2(04)M04, 15.2(04)M3.9, 15.3(01)T03, 15.3(02)T02, 15.3(02.14)T, 15.3(03)JK05, 15.3(03)S, 15.6(01)SN, 15.7(03.01.11D)OT, 16.1.0, 16.1.1, 16.1.2, 16.1.3, 16.10.1, 16.10.1a, 16.10.1b, 16.10.1c, 16.10.1d, 16.10.1e, 16.10.1i, 16.10.1s, 16.11.1, 16.2.1, 16.2.2, 16.3.1, 16.3.1a, 16.3.2, 16.3.3, 16.3.3a, 16.3.4, 16.3.5, 16.3.5a, 16.3.5b, 16.3.5c, 16.3.6, 16.3.7, 16.3.8, 16.4.1, 16.4.2, 16.4.3, 16.5.1, 16.5.1a, 16.5.1b, 16.5.2, 16.5.3, 16.6.1, 16.6.1a, 16.6.2, 16.6.2s, 16.6.3, 16.6.4, 16.6.4a, 16.6.4s, 16.6.5, 16.6.5a, 16.6.5b, 16.7.1, 16.7.1a, 16.7.1b, 16.7.2, 16.7.3, 16.8.1, 16.8.1a, 16.8.1b, 16.8.1c, 16.8.1d, 16.8.1e, 16.8.1s, 16.8.2, 16.8.3, 16.9.1, 16.9.1a, 16.9.1b, 16.9.1c, 16.9.1d, 16.9.1s, 16.9.2, 16.9.2a, 16.9.2s, 16.9.3, 16.9.3h

Relevant Products

Click on a version to see all relevant bugs

Affected versions:15.1(01)T3.12, 15.1(03.07)T, 15.1(03.14.03)PIA16, 15.2(00.06)PI16, 15.2(00.12)MON18, 15.2(00.19)T0.1, 15.2(01)T0.2, 15.2(01)T1.11, 15.2(01)T2.13, 15.2(01)T3.4, 15.2(01)TPI17, 15.2(01.06)T, 15.2(01.14)T0.1, 15.2(02)S, 15.2(02)T0.8, 15.2(02)T1.14, 15.2(02)T2.3, 15.2(02)T3.5, 15.2(02.02)T, 15.2(02.08)T, 15.2(02.08.04)T, 15.2(03)T0.2, 15.2(03)T04, 15.2(03)T1.2, 15.2(03)T2.1, 15.2(03.01)T, 15.2(03.07)T, 15.2(03.07.00)GCC, 15.2(03.16)M0.1, 15.2(03.30)PIP, 15.2(04)M01, 15.2(04)M2.8, 15.2(2.16)T, 15.2(3)T0.2, 15.2PIA18, 15.3(0.4)T, 15.3(00.04)T, 15.3(00.10)T, 15.3(00.18)T0.1, 15.3(01)T0.1, 15.3(01)T1.1, 15.3(01.08)T, 15.3(01.17)T0.1, 15.3(02)T1.2, 15.3(02.03)T, 15.3(02.12)T, 15.3(02.12.01)T

Fixed versions: 15.2(01.02.17)PI22, 15.2(04)GC01, 15.2(04)M04, 15.2(04)M3.9, 15.3(01)T03, 15.3(02)T02, 15.3(02.14)T, 15.3(03)JK05, 15.3(03)S, 15.6(01)SN, 15.7(03.01.11D)OT, 16.1.0, 16.1.1, 16.1.2, 16.1.3, 16.10.1, 16.10.1a, 16.10.1b, 16.10.1c, 16.10.1d, 16.10.1e, 16.10.1i, 16.10.1s, 16.11.1, 16.2.1, 16.2.2, 16.3.1, 16.3.1a, 16.3.2, 16.3.3, 16.3.3a, 16.3.4, 16.3.5, 16.3.5a, 16.3.5b, 16.3.5c, 16.3.6, 16.3.7, 16.3.8, 16.4.1, 16.4.2, 16.4.3, 16.5.1, 16.5.1a, 16.5.1b, 16.5.2, 16.5.3, 16.6.1, 16.6.1a, 16.6.2, 16.6.2s, 16.6.3, 16.6.4, 16.6.4a, 16.6.4s, 16.6.5, 16.6.5a, 16.6.5b, 16.7.1, 16.7.1a, 16.7.1b, 16.7.2, 16.7.3, 16.8.1, 16.8.1a, 16.8.1b, 16.8.1c, 16.8.1d, 16.8.1e, 16.8.1s, 16.8.2, 16.8.3, 16.9.1, 16.9.1a, 16.9.1b, 16.9.1c, 16.9.1d, 16.9.1s, 16.9.2, 16.9.2a, 16.9.2s, 16.9.3, 16.9.3h

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