Overview

If the problem persists, contact Support for additional assistance. Check if the power cord is connected properly to the printer and the electrical outlet. Warning : To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Check if the printer is turned on. Resolve any error messages that appear on the display. Turn off the printer, wait for about 10 seconds, then turn the printer on.