Overview
The following are the top reasons why paper jams occur:
unsupported paper/media is used.
incorrect paper settings in the tray and/or the print driver.
paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray.
humidity and/or paper condition and storage
Try a fresh ream of paper.
Look for small pieces of paper and foreign matter on the paper path.
If the problem persists, contact Support for additional assistance.
Fault Codes
048-100, 48-100, 48100, 048100
