Overview

Required Action: To continue Secure Automated Meter Reads and Toner Replenishment (ASR), install the most current version of Device Manager to adhere to security requirements See the Related Content for a link which includes additional information and the Device Manager Software download If your printer is not listed, the Device Manager is appropriate for use. Note: The most current version of Device Manager uses industry standard Simple Network Management Protocol (SNMP) to retrieve the device data and securely transmit it to the Xerox Communication Servers. Note:  If the Device Manager has been installed, and communication is not established restart your search with the displayed fault, message, or key words. Perform a Software Reset at the Printer Perform a Software Reset at the Control Panel Configure or Modify the Date and Time Modify Date and Time Settings Configure Domain Name System (DNS) Settings Using CentreWare Internet Services (CWIS) Configure or Modify the Preferred DNS Server Settings Disable "Prefer IPv6 over IPv4" through CentreWare Internet Services (CWIS) Have the Network Administrator Confirm that AMR Communication Ports are Open on the Server Have the Network Administrator Confirm that AMR URL Communication is Open / Not restricted Make Sure the Machine Has Been Upgraded With the Latest Software (Firmware) Version Install XDA or XDA Lite Configure Xerox Device Agent (XDA) After Installing the Software Updated Encryption Protocols for Secure Automated Meter Reads / Toner Replenishment