Overview
Required Action:
To continue Secure Automated Meter Reads and Toner Replenishment (ASR), the printer software must be upgraded with latest encryption protocol, or installation of a Device Manager
See the
Related Content
for additional information and a direct link to product model specific directions and software.
Note:
If the software upgrade is completed, or Device Manager is installed, and communication is not established restart your search with the displayed fault, message, or key words.
i-Series Models:
No actions are required
i-Series models were launched with software including the required encryption protocols.
Product Model Not Listed:
Use the most current version of Device Manager to establish communications to continue Secure Automated Meter Reads and Toner Replenishment.
Perform a Software Reset (Restart / Reboot) Using the All Software Option
Requirements for ASR (Auto Supplies Replenishment) to Function Properly
Updated Encryption Protocols for Secure Automated Meter Reads / Toner Replenishment