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Try the following: .For additional information, refer to Clear the Jam From Tray 6 / High Capacity Feeder (HCF). Note: Tray 6 is an optional 2000-sheet High Capacity Feeder (HCF). If the problem persists, contact Support for additional assistance. Power the printer off. Press the Power/Wake button on the Control Panel. Touch Power Off . Wait until the touch screen goes dark and the Power/Wake button stops flashing Approximately 45 seconds. Open the Front Cover. Press the Power switch to the Off position. Press the Power/Wake button on the Control Panel. Touch Power Off . Wait until the touch screen goes dark and the Power/Wake button stops flashing Approximately 45 seconds. Open the Front Cover. Press the Power switch to the Off position. Reseat the harness connections between Tray 6 (HCF) and the printer. Power the printer on. Press the Power switch to the On position. Press the Power/Wake button on the Control Panel. Press the Power switch to the On position. Press the Power/Wake button on the Control Panel.
078-250, 078.250, 078250, 78-250, 78.250, 78250
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