Overview

This procedure is also supported by the CareAR Instruct App (For Mobile Devices Only). On a Mobile Device? Click on the QR Code for your printer model to access the procedure using CareAR Instruct. On a Computer? Scan the QR Code for your printer model using your mobile device.                          Procedure:  To clear the paper jams from inside the printer rear door, Door B, do the following: Make sure the printer is placed on a level, solid, non-vibrating surface. Open the back door, Door B. Caution: The inside of the printer might be hot To reduce the risk of injury from a hot component, allow the surface of the printer to cool down before touching. Remove the jammed paper that is present above the fuser assembly. Remove the jammed paper that is present below the fuser assembly. Close Door B. On a Mobile Device? Click on the QR Code for your printer model to access the procedure using CareAR Instruct. On a Computer? Scan the QR Code for your printer model using your mobile device. On a Mobile Device? Click on the QR Code for your printer model to access the procedure using CareAR Instruct. On a Computer? Scan the QR Code for your printer model using your mobile device.                          Procedure:  To clear the paper jams from inside the printer rear door, Door B, do the following: Make sure the printer is placed on a level, solid, non-vibrating surface. Open the back door, Door B. Caution: The inside of the printer might be hot To reduce the risk of injury from a hot component, allow the surface of the printer to cool down before touching. Remove the jammed paper that is present above the fuser assembly. Remove the jammed paper that is present below the fuser assembly. Close Door B.