BugZero | VMware vCenter BugID 32cd6e693ecb - You cannot upload logs packages to a VMware servic...

VMware vCenter - Defect ID: 32cd6e693ecb

You cannot upload logs packages to a VMware service request by using the vSphere Client

VMware vCenter - Defect ID: 32cd6e693ecb

You cannot upload logs packages to a VMware service request by using the vSphere Client

Last updated on May 7th, 2026

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Severity: N/A

Community: N/A

Lifecycle: N/A

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Bug Details

Status: Known
Impact Category: vCenter Server and vSphere Client Issues
Workaround Available:

Description

Disclaimer

A custom bug ID has been generated as the vendor did not provide one: 32cd6e693ecb

Overview

You cannot upload logs packages to a VMware service request by navigating in the vSphere Client to Administration > Support > Upload File to Service Request . Instead, you see a link to a KB article that provides steps to upload log bundles in the Broadcom Support Portal. This is expected.

Workaround

Follow the steps in Uploading files to cases on the Broadcom Support Portal .

Knowledge Base URLs

https://knowledge.broadcom.com/external/article/140731/uploading-files-to-cases-on-the-broadcom.html

Bug URLs

https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3b-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3c-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3d-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3e-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3g-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3h-release-notes.html https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/vcenter-server-update-and-patch-release-notes/vsphere-vcenter-server-80u3i-release-notes.html

Change history

2025-11-05 changed to Known

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VMware vCenter - Defect ID: 32cd6e693ecb

You cannot upload logs packages to a VMware service request by using the vSphere Client

VMware vCenter - Defect ID: 32cd6e693ecb

You cannot upload logs packages to a VMware service request by using the vSphere Client

Last updated on May 7th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

Disclaimer

Overview

Workaround

Knowledge Base URLs

Bug URLs

Links

Top VMware vCenter Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
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