
OPERATIONAL DEFECT DATABASE
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- When attempting to log in to the Horizon Universal Console at 'https://cloud.horizon.vmware.com/', users are experiencing an immediate log-out problem.- After logging into the Universal Console, an error occurs, indicating that PODs are online, and the system logs off immediately after clicking the "OK" button.
To resolve the immediate logout issue in the VMware Horizon Universal Console, follow these steps:1. Unplug the Cloud Connector: - Begin by unplugging the Cloud Connector.Note: If you have pods in monitored state or Horizon Universal broker configured, please contact VMware Support before unplugging the cloud connector.2. Reset the Domain: - Reset the domain from the Universal Console.3. Deploy the Cloud Connector: - Download and Deploy the Horizon Cloud Connector into Your Pod's Environment 4. Launch Cloud Connector UI: - Launch the Cloud Connector user interface.5. Onboard the Horizon Pod: - Onboard the Horizon pod using the Cloud Connector.6. Re-add the Domain: - Log in to the Universal Console and re-add the domain.7. Test the Login: - Confirm if you can successfully log in to the Universal Console without any issues.If the problem persists, it is recommended to contact VMware Support for further assistance.
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