OPERATIONAL DEFECT DATABASE
...
...
A Client Error message will appear as you fail to connect to a horizon desktop:"VDPCONNECT_REJECTED: The connection to the remote computer has been refused."Horizon Client logs and Horizon MKS logs, with the latest cross-platform client release, contain a keyword Blast_Connect_Failure_Alert to aid in expedited failure diagnosis.Log Location: Location of Horizon (VDM) log files (1027744) vmware-mks-<pid>.log 2023-02-28T05:08:35.368Z In(05) blastSocket [BlastSocketClient] BlastSocketClientConnectFailureAlert: Could not connect to Desktop. 2023-02-28T05:08:35.368Z In(05)+ blastSocket Blast_Connect_Failure_Alert: Reason: VDPCONNECT_REJECTED (3) 2023-02-28T05:08:35.368Z In(05)+ blastSocket Blast_Connect_Failure_Alert: host:X.X.X.X port: 22443 httpProxy:null fqdn:null 2023-02-28T05:08:35.368Z In(05)+ blastSocket Blast_Connect_Failure_Alert: error: 6 detailed: 0 httpStatus: 403 ClientContext:22F2E20FC00 vmware-horizon-viewclient-<nnn>.txt 2023-02-27T21:08:35.369-08:00 WARN (01) [libsdk] : RMKSWindow::OnConnectionStateChanged:2352: Blast_Connect_Failure_Alert: (22FA0205140) disconnected with VDPCONNECT_REJECTED error: 'VDPCONNECT_REJECTED: The connection to the remote computer has been refused.'.
f you are experiencing a "connection to the computer has been refused" error, it means that your computer is unable to establish a connection with another device or server. This error can be caused by a variety of factors, such as network issues, firewall settings, or incorrect connection parameters.
Client Side - End User Perspective: Do you have general internet or intranet connectivity on the device?Are other corporate resources available and accessible?Can you reach the address configured for your horizon client via a Browser?Is the address correct? No typos or partially complete addresses? Troubleshooting Steps for a Horizon Administrator:A common cause would be passing through a device that is not authorized to convey the traffic. Troubleshooting Intermittent Blast Connection Issues in Unified Access Gateway (UAG) (83088) outlines this scenario in detail Check network firewall settings: Check the firewall settings & ensure that no rule can impede the connection. You may need to add an exception to your firewall to allow the connection.
This is a child article of Enhanced Horizon Blast Error Codes with Horizon Client 2303 and Later (91013)
Click on a version to see all relevant bugs
VMware Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
