OPERATIONAL DEFECT DATABASE
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VPXD service crashes during backup via third-party backup solutionThe issue occurs after upgrade of software by that solution In the vpxd.log file, you see entries similar to (Avamar used as example): 2020-03-19T14:44:16.762Z info vpxd[43837] [Originator@6876 sub=ViewManager opID=141e919a] Duplicate container view for Object : group-d1 [--> user - VSPHERE.LOCAL\Avamar--> session - 522ed27e-7545-7381-5d0c-612dfb07161e--> IP - 10.x.x.x--> Number of duplicates - 50567]2020-03-19T14:44:16.764Z info vpxd[43837] [Originator@6876 sub=vpxLro opID=141e919a] [VpxLRO] -- FINISH lro-17218282020-03-19T14:44:16.803Z info vpxd[43913] [Originator@6876 sub=ViewManager opID=362b12b3] Duplicate container view for Object : group-d1 [--> user - VSPHERE.LOCAL\Avamar--> session - 522ed27e-7545-7381-5d0c-612dfb07161e--> IP - 10.x.x.x--> Number of duplicates - 50568]2020-03-19T14:44:16.819Z info vpxd[43913] [Originator@6876 sub=vpxLro opID=362b12b3] [VpxLRO] -- FINISH lro-17218602020-03-19T14:44:16.847Z info vpxd[43839] [Originator@6876 sub=ViewManager opID=7677d890] Duplicate container view for Object : group-d1 [--> user - VSPHERE.LOCAL\Avamar--> session - 522ed27e-7545-7381-5d0c-612dfb07161e--> IP - 10.2.x.x--> Number of duplicates - 50569]2020-03-19T14:44:16.985Z error vpxd[43808] [Originator@6876 sub=Memory checker] Current value 3972748 exceeds hard limit 3961856. Shutting down process.2020-03-19T14:44:17.099Z panic vpxd[43808] [Originator@6876 sub=Default]-->--> Panic: Memory exceeds hard limit. Panic--> Backtrace:--> [backtrace begin] product: VMware VirtualCenter, version: 6.7.0, build: build-14792544, tag: vpxd, cpu: x86_64, os: linux, buildType: release--> backtrace[00] libvmacore.so[0x002B00F8]: Vmacore::System::Stacktrace::CaptureFullWork(unsigned int)--> backtrace[01] libvmacore.so[0x001B2624]: Vmacore::System::SystemFactory::CreateBacktrace(Vmacore::Ref<Vmacore::System::Backtrace>&)--> backtrace[02] libvmacore.so[0x002AE2CE]--> backtrace[03] libvmacore.so[0x002AE3AE]: Vmacore::PanicExit(char const*)--> backtrace[04] libvmacore.so[0x001B6242]: Vmacore::System::ResourceChecker::DoCheck()--> backtrace[05] libvmacore.so[0x0027F095]--> backtrace[06] libvmacore.so[0x00236F71]--> backtrace[07] libvmacore.so[0x0023723A]--> backtrace[08] libvmacore.so[0x002B569D]--> backtrace[09] libpthread.so.0[0x000073D4]--> backtrace[10] libc.so.6[0x000E8EDD]--> [backtrace end] Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment
This issue is occurring due to duplicate container views being created during backup and then not being destroyed.
If using Avamar, engage Avamar support as the issue is specific to Avamar version 18.1 and 18.2 Note that other vendors may also be affected. If the symptoms and logs match per that vendor, engage their support accordingly.
As a temporary workaround, do not run multiple concurrent backup jobs.
For more information refer to After upgrading to Avamar 18.1/18.2 vCenter VPXD service is constantly crashing
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