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Certain IOFIlter Providers are showing as offline This is observed post upgrade to vCenter 6.7In the vCenter log: /var/log/vmware/vmware-sps/sps.log you will see entries similar to the below: 2019-08-12T10:59:19.996+02:00 [pool-10-thread-5] ERROR opId=sps-Main-101761-246 com.vmware.vim.sms.provider.vasa.alarm.AlarmDispatcher - Error: org.apache.axis2.AxisFault: self signed certificate occured as provider: https://<ESXi-A FQDN>:9080/version.xml is offline 2019-08-12T10:59:19.997+02:00 [pool-10-thread-1] ERROR opId=sps-Main-101761-246 com.vmware.vim.sms.provider.vasa.alarm.AlarmDispatcher - Error: org.apache.axis2.AxisFault: self signed certificate occured as provider: https://<ESXi-B FQDN>:9080/version.xml:9080/version.xml is offline 2019-08-12T10:59:20.000+02:00 [pool-10-thread-4] ERROR opId=sps-Main-101761-246 com.vmware.vim.sms.provider.vasa.alarm.AlarmDispatcher - Error: org.apache.axis2.AxisFault: self signed certificate occured as provider: https://<ESXi-C FQDN>:9080/version.xml:9080/version.xml is offline The sps service is showing as green when running the below command: wget localhost:22000/sms/HealthStatus ; cat HealthStatus ; rm HealthStatus Running the command netstat -pan | grep sps does not show any entries in CLOSE_WAIT for port 9080. Note: The preceding log excerpts are only examples. Date, time and environmental variables may vary depending on your environment.
To get the IOfilter providers online.
Ensure that wget to the URLs from vCenter server to the hosts are reachable before proceeding.NOTE: Take a snapshot of VC, PSC and backup of postgres database before proceeding.Un-register the IOFilter VP's using the below steps:Log in to the following link https://<VC-IP>/sms/mob1) Click on QueryStorageManager link2) Click on Invoke method, then on the "storageManager" link in the Method Invocation Result3) Click on the QueryProvider link and Invoke method4) Click through the vasaProvider-XXX links in the Method Invocation Results one by one5) For each vasaProvider selected click on QueryProviderInfo link and Invoke Method6) Cross reference the result for "uid" field and note it down for each "url" entry that matches from the url's mentioned in the vCenter Storage Provider pane as showing offline.E.g: (sms.provider.VasaProviderInfo) { dynamicType = null, dynamicProperty = null, uid = b9ac8d33-fb57-4c98-8c42-be36a633f1ce <-----Once after noting down the uuid for all IOFilter VP, trigger unregister on them as below:7) Go Back to the QueryStorageManager link (see step 1 and step 2)8) Click on UnregisterProvider_Task link9) Enter one of the the provider uid's found in step 6 and click on the invoke method.Step 9 needs to be repeated for each of the uuid's noted in step 6 above.############################### Registering IOFilter VP's: ###############################- Restart SPS service with these commands:service-control --stop vmware-spsservice-control --start vmware-sps
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