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Accessing the Self Service Portal on Devices
You can access the Self-Service Portal (SSP) from your workstations or devices by navigating to https:///MyDevice. However, if you have a device that supports Web Clips or Bookmarks, your administrator may have supplied these shortcuts enabling you to access the SSP without having to remember a URL. Using the My Devices Page of the SSP The My Devices page of the Self-Service Portal provides access to detailed information about devices and enables users to perform a wide range of actions. The viewable tabs and available actions may vary based on device platform. See the applicable VMware AirWatch Platform Guide, available in AirWatch Resources. Choosing a Language, The Self-Service Portal automatically matches the browser's default language. However, you can override this default setting by choosing from the Select Language drop-down field directly from the login screen. Logging into the SSP Log in using the same credentials (Group ID, username and password) used to originally enroll in AirWatch. You may be required to enter a randomly-generated Captcha code. Changing the Password, you may use the Account page to change the password associated with your AirWatch account. This password will be used for device enrollment and logging into the SSP. Change your password by selecting the Account button located at the top-right of the Self-Service Portal screen. The User Account page displays allowing you to select the Change button next to the Current Password field.
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