OPERATIONAL DEFECT DATABASE
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When utilizing Apple's Volume Purchase Program (VPP) with Workspace ONE (Formerly Known as AirWatch), you may receive one of these errors. Please ignore the error and proceed to save the uploaded file: "The stoken uploaded for this organization group has expired. Renew the stoken and upload again.""The sToken has been revoked."
Apple's Volume Purchase Program (VPP) requires Workspace ONE to have a valid sToken installed in order to function. This token expires each year and must be renewed annually. It is necessary to renew the VPP sToken in Apple Business Manager and update the Workspace ONE UEM Console with the new sToken for renewal to be successful. This article provides steps to renew your environment's VPP (Volume Purchasing Program) sToken for use with Workspace ONE.For details on VPP applications that are not syncing as expected with the Workspace ONE UEM Console, please refer to this resource: VPP apps not syncing with Workspace ONE Console.
To renew sToken on Apple Business Manager: Log in to Apple Business Manager or Apple School Manager.Click your name at the bottom of the sidebar, click Preferences, then click Payments & Billing,Under Server Tokens, click the name of the location to download the sToken (.vpptoken file) To complete sToken renewal in the Workspace ONE UEM Console: Within the Workspace ONE UEM Console, navigate to the correct Organization Group where the expiring sToken resides.Navigate to Groups & Settings > All settings > Devices & Users > Apple > VPP Managed Distribution.Click Renew and browse to the renewed sToken on your network to upload it to the Console.Click Save to retain your updated settings. Ensure that users can download VPP applications after you renew the sToken. For additional information, see Volume Purchase Program (VPP) Application Management and Configure Licenses and Assign with Flexible Deployment .Disclaimer: VMware is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that VMware endorses, recommends, or accepts any responsibility for the content of such sites.
For additional details, refer to the following Knowledge Base articles: Understanding Apple Volume Purchase Program (VPP) Setup and Process Flows with Workspace ONEApple's Volume Purchase Program (VPP) installation/syncing/license issues/errors when integrating with Workspace ONEFAQs: Integrating Apple's Volume Purchase Program (VPP) with Workspace ONE For additional details on managing server tokens with Apple, please refer to Apple Business Manager's Guide.
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