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This article provides detailed steps to enable automated AutoDiscovery enrollment for Workspace ONE UEM.This workflow greatly simplifies the enrollment process by using an email-based autodiscovery system to enroll devices to environments and organization groups (OGs). Autodiscovery can also be utilized to allow end users to authenticate into the Self-Service Portal (SSP).
Pre-requisites Workspace ONE version 1903 and later Valid AirWatch ID (it is necessary to first register here and then log into the My Workspace ONE portal to finalize your account and obtain your AirWatch ID) Network Requirements: Source ComponentDestination ComponentDestination HostDestination IPProtocolPortWorkspace ONE UEM Console and Device Services Servers Workspace ONE Auto-Discovery Server discovery.awmdm.com 209.208.230.100 HTTPS443Devices (Android, iOS, Windows Phone 8) Workspace ONE Auto-Discovery Server discovery.awmdm.com 209.208.230.100 HTTPS443 Configure Cloud Services at Global(on-premise deployments): Note: This is required and not configured by default Navigate to Menu -> System Configuration -> Admin -> Cloud Services.Set Auto Discovery Mode to AirWatch ID.Enter a valid AirWatch ID and click Set Identity. Enter your password and click Save.Verify the HMAC Token is present.Verify Auto Discovery Enabled is selected.Click Save. Validate Organization Group Type(on premise deployments): Email domains can only be registered for organization groups of type Customer. Validate the type of group where you want to register the domain. If the Organization Group type is not Customer, the Add Email Domain button will not be visible in System Configuration. For more information on Group ID requirements and common errors, see the Knowledge Base Article "Group ID missing" error when attempting to register, enroll, and/or manage devices within OG in Workspace ONE UEM. Configure SMTP settings(both SaaS and on-premise deployments): Workspace ONE sends a confirmation email during the domain registration process. This email is sent via the settings configured at Menu -> System Configuration -> System -> Enterprise Integration -> Email (SMTP). Confirm the settings are correct and emails can be received from the console. Register Domains(both SaaS and on-premise deployments): You are now ready to register email domains by navigating to Menu -> System Configuration -> Devices & Users -> General -> Enrollment.
For additional details on how to enable AutoDiscovery enrollment, see Autodiscovery Enrollment.For more information on enrollment via Directory services (active directory), please refer to Directory Service Integration and Enrollment Restrictions.If there are multiple email domains, you might see an error "Email Domain Registration Failure. The email domain you attempted to register is not available." To resolve this issue, see the Knowledge Base Article Error: "Email Domain Registration Failure. The email domain you attempted to register is not available." on Workspace ONE UEM.
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