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The VirtualCenter Server service (vpxd) fails to start In the vpxd logs, you see entries similar to: VCSA: 2020-05-28T17:25:04.179Z info vpxd[25396] [Originator@6876 sub=HttpSvc.HTTPService] Max buffered response size is 104857600 bytes2020-05-28T17:25:04.191Z warning vpxd[25396] [Originator@6876 sub=MoExtensionMgr] Public key file or VECS info is not found or is not valid for extension com.vmware.vim.stats.report2020-05-28T17:25:04.192Z warning vpxd[25396] [Originator@6876 sub=MoExtensionMgr] Public key file or VECS info is not found or is not valid for extension com.vmware.vim.vcha2020-05-28T17:25:04.208Z warning vpxd[25396] [Originator@6876 sub=MoExtensionMgr] Public key file or VECS info is not found or is not valid for extension hostdiag2020-05-28T17:25:04.276Z error vpxd[25396] [Originator@6876 sub=MoDiagnosticMgr] [DiagnosticManagerMo] Diagnostic server root (/etc/vmware-vpx/docRoot/diagnostics) does not exist!2020-05-28T17:25:04.276Z error vpxd[25396] [Originator@6876 sub=Main] Init failed. SystemError: N5Vmomi5Fault11SystemError9ExceptionE(Fault cause: vmodl.fault.SystemError--> )-->[context]zKq7AVECAAAAAB7a9wAKdnB4ZAAA4AArbGlidm1hY29yZS5zbwAAWCUbAP6dGAHu/FN2cHhkAAHp/lMB4FZUAfByVAEZ0VICkAUCbGliYy5zby42AAGlyVI=[/context]2020-05-28T17:25:04.276Z warning vpxd[25396] [Originator@6876 sub=VpxProfiler] ServerApp::Init [TotalTime] took 2332 ms2020-05-28T17:25:04.277Z error vpxd[25396] [Originator@6876 sub=Default] Failed to intialize VMware VirtualCenter. Shutting down WINDOWS: [vpxdMoDiagnosticManager] Diagnostic server root (C:\ProgramData\VMware\vCenterServer\docRoot\diagnostics) does not exist! [vpxd::ServerApp::init] Init failed: VpxdMoDiagnosticManager::Init Failed to initialize VMware VirtualCener Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environmentThe location of vpxd log file is in the following location per KB 2021804 : VCSA: /var/log/vmware/vpxd/VC for Windows: C:\ProgramData\VMware\VMware VirtualCenter\Logs\ Manually starting the service fails
This issue may occur if the Diagnostics folder for the vCenter Server installation is deleted by mistake.
For Windows: Manually create the folder at the location mentioned in the vpxd logs. The default location for the log files in Windows 2012 is C:\ProgramData\VMware\vCenterServer\docRoot\diagnostics.For VCSA: This is a symbolic link to/storage/log/diagnostics folder. Recreate the symlink with the following command: ln -s /storage/log/diagnostics /etc/vmware-vpx/docRoot/ Once the diagnostics directory is recreated, start the vpxd service.
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