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When attempting to update Veeam Backup & Replication 12.3 to version 12.3.1 or 12.3.2, the updater displays the following error: Setup has detected inconsistent configuration: some Veeam Backup & Replication components are missing. Remove the installed Veeam Backup & Replication components manually and start the setup wizard again.
The package indicated in the SuiteEngine log is missing and must be installed manually before the update can proceed.
Note: The missing package could be something other than the Microsoft Entra ID Plug-in for Veeam Backup & Replication. However, the vast majority of support cases related to the 12.3.1 and 12.3.2 update process so far have involved the Microsoft Entra ID Plug-in for Veeam Backup & Replication. In these cases, the package was either manually uninstalled or, in the case of Veeam Recovery Orchestrator, not included during the previous installation. Install the Microsoft Entra ID Plug-in for Veeam Backup & Replication from the updater ISO: Mount the Veeam Backup & Replication updater ISO. Open a Run prompt (Win+R). Paste in the following command and update the drive letter to match the mounted Updater ISO.
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