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This article documents the procedure for migrating the Configuration and Cache Databases of Veeam Backup for Microsoft 365 verison 8 from one PostgreSQL instance to another, including migrating those databases to a newer supported version of PostgreSQL.
Note: This procedure is 56 steps long. It will require experience and knowledge of operating pgAdmin and basic PostgreSQL administration. Customers are advised not to undertake this process unless necessary. Please review each section's steps to understand what will be done, then go back and perform that section's steps. To the best of our ability, we have written this to document every step a customer must perform. If you find a step unclear, please highlight the step and press Ctrl+Enter to open the typo report form (this form is not for technical assistance).
Should any issues occur during the migration, please create a Veeam Support case. To help expedite the investigation, please include a zip of the contents of C:\ProgramData\Veeam\Backup365\Logs\.
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