OPERATIONAL DEFECT DATABASE
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When attempting to use local account credentials to connect to a Veeam Software Appliance that is joined to a domain, the Console fails to connect with the errror: Authentication failed: invalid credentials
This error occurs due to an account collision caused by the misconfiguration of System Security Services Daemon (SSSD).
To resolve and prevent this issue, ensure that the parameter 'use_fully_qualified_names' within the /etc/sssd/sssd.conf file is set to 'True'. Example: [sssd] domains = domain.tld config_file_version = 2 services = nss, pam [domain/domain.tld] default_shell = /bin/bash krb5_store_password_if_offline = True cache_credentials = True krb5_realm = DOMAIN.TLD realmd_tags = manages-system joined-with-adcli id_provider = ad fallback_homedir = /home/%u@%d ad_domain = domain.tld use_fully_qualified_names = True ldap_id_mapping = True access_provider = ad
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