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A Veeam Kasten for Kubernetes DR Restore fails with the following error: Internal error occurred: {"message":"Could not retrieve artifacts for prefix search","function":"kasten.io/k10/kio/rest/clients.FetchArtifactsForSearchPrefix","linenumber":52,"fields":[{"name":"key","value":"api-meta-label_restoreactions.actions.kio.kasten.io_k10.kasten.io/policyName"},
The issue occurs after a Disaster Recovery (DR) Restore is initiated but fails due to some complication. During the DR restore process the catalog service is scaled down, so when the DR Restore is re-initiated, it searches for the catalog which is not available at that time because it has been scaled down.
The following steps would help resolve this particular issue: Check the status of the restore pod in the kasten-io namespace. If DR restore fails, the pod status will be shown as 'failed'.
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