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This article documents procedures for collecting process dumps and logs to be provided to Veeam Support when investigating a job or task that is believed to be stuck within Veeam Backup & Replication.
Part 1: Collect Process Dumps On the Veeam Backup Server, open Task Manager. Within Task Manager, switch to the Details view, which lists all running processes. Create a Process dump file for each process named Veeam.Backup.Manager.exe or VeeamAgent.exe. Right-click on the Process From the context menu, select Create dump file. Note the location where the 'Dumping process' window reports the .dmp file was stored.
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