BugZero | Veeam BugID kb4248 - REST API Error: S3 Error: The difference between t...

Veeam - Defect ID: kb4248

REST API Error: S3 Error: The difference between the request time and the current time is too large / Invalid Credentials for Amazon S3

Veeam - Defect ID: kb4248

REST API Error: S3 Error: The difference between the request time and the current time is too large / Invalid Credentials for Amazon S3

Last updated on February 21st, 2025

BugZero Risk Score
9.9 High

Overall: 9.9

Severity: 10.0

Community: 9.3

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Bug Details

Priority: Issue
Status: Solved

Description

Challenge

This article covers two different errors that occur when performing different tasks, but have the same root cause: When adding S3 Object Storage to Veeam Console, Veeam displays the follow error:

Cause

The failure occurs because AWS allows for a maximum of 15 minutes of time stamp variation between the server and Gateway Server (Client).

Solution

Review system time synchronization on Gateway Server specified when configuring the Object Storage Repository. If the gateway server is not explicitly specified, review system time synchronization on the Veeam Backup Server and Scale-Out Backup Repository - Performance Tier Extents.

Change history

No changes to display

2025-02-21 Added: 13

2025-02-21 Added: 12.2, 11, 12, 12.3.1, 12.3, 12.1, 12.3.2, 10, 9.5

Relevant Products

Click on a version to see all relevant bugs

Affected versions:12, 12.2, 9.5, 11, 13, 12.3.2, 12.1, 12.3.1, 10, 12.3

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:12, 12.2, 9.5, 11, 13, 12.3.2, 12.1, 12.3.1, 10, 12.3

Fixed versions: No known fixed versions

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Veeam - Defect ID: kb4248

REST API Error: S3 Error: The difference between the request time and the current time is too large / Invalid Credentials for Amazon S3

Veeam - Defect ID: kb4248

REST API Error: S3 Error: The difference between the request time and the current time is too large / Invalid Credentials for Amazon S3

Last updated on February 21st, 2025

BugZero Risk Score9.9 High

Bug Details

Challenge

Cause

Solution

Top Veeam Defects

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Links

BugZero Risk Score
9.9 High