Challenge
Veeam Agent fails to run auto-update and download the latest version on the following operating systems:
Microsoft Windows 7 SP1
Microsoft Windows Server 2008 R2 SP1
Microsoft Windows Server 2012
Cause
Veeam Agent utilizes BITS to download the latest versions from https://download.veeam.com and requires TLS 1.2 to be enabled.
Solution
TLS 1.2 must be enabled in the aforementioned operating systems according to Microsoft recommendations.
Ensure the OS is running on the latest updates and at least KB3140245 is installed.
Enabled TLS 1.2 using this Microsoft EasyFix EasyFix 51044
Restart the machine
More Information
Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows
