Loading...
Loading...
This article explains how to collect additional VSS diagnostic data with the VSSTrace tool, a Microsoft Windows Software Development Kit (SDK) component.
Veeam products use Microsoft Volume Shadow Copy Service (VSS) for various tasks. Sometimes it is necessary to go through the underlying VSS processes to check what method experiences issues. VSSTrace can trace VSS applications and get a detailed output containing possible VSS error codes and events on Windows 7 and later. For details, see this Microsoft article.
Here are the steps on how to collect VSSTrace diagnostic data: Download the VSSTrace tool. Save the file on the machine where the VSS task failed.For example, C:\temp\vsstrace\ Run Command Prompt as Administrator. Navigate to the folder where the VSSTrace tool was saved in Step 2. Launch VSSTrace with the following command parameters:
Veeam Integration
Learn more about where this data comes from
BugZero Plan
Streamline upgrades with automated vendor bug scrubs
BugZero Prevent
Wish you caught this bug sooner? Get proactive today.