Operational Defect Database
BugZero found this defect 1633 days ago.
Data sources
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Veeam | kb3096
SharePoint Online or OneDrive for Business Backup Jobs fail with the Warning
Last update date:
8/26/2022
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Backup jobs with SharePoint Online or OneDrive for Business items fail with the following warnings:
Cause
Items being backed-up might be blocked by the internal SharePoint Online antivirus. For more information, see this Microsoft article.
Solution
The file mentioned in the error will not be backed up as it could not be downloaded. As an isolation step, to check whether items are infected, open OneDrive or the Site that cannot be backed up and try downloading the file(s) manually. If the files you are trying to download are infected, the following will appear: If instead you are able to manually down the file(s) without seeing the above message about the file being "Compromised," contact Veeam Support for further assistance investigating this situation.
