BugZero | Veeam BugID kb2903 - KB2903: vSphere 5.5/6.0 VM Backup fails with "Exce...

Veeam - Defect ID: kb2903

KB2903: vSphere 5.5/6.0 VM Backup fails with "Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown"

Veeam - Defect ID: kb2903

KB2903: vSphere 5.5/6.0 VM Backup fails with "Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown"

Last updated on July 22nd, 2021

BugZero Risk Score
9.8 High

Overall: 9.8

Severity: 10.0

Community: 8.7

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Bug Details

Priority: Issue
Status: Solved
Views: 2

Description

Challenge

When backing up a VM within an environment running vSphere 5.5 or vSphere 6.0 the job fails with:

Cause

This failure is related to a known issue affecting VMware Virtual Disk Development Kit (VDDK) 6.0. VDDK 6.0 is used by Veeam Backup & Replication to access VMs running in Vsphere 5.5 and 6.0.

Solution

Disable IPv6 on all network interfaces of the Veeam Backup Proxies.

Change history

2021-07-22 Added: 9.5

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Veeam - Defect ID: kb2903

KB2903: vSphere 5.5/6.0 VM Backup fails with "Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown"

Veeam - Defect ID: kb2903

KB2903: vSphere 5.5/6.0 VM Backup fails with "Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown"

Last updated on July 22nd, 2021

BugZero Risk Score9.8 High

Bug Details

Challenge

Cause

Solution

Links

Top Veeam Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
9.8 High