OPERATIONAL DEFECT DATABASE
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Veeam ONE raises Events data collection failure against Veeam Backup & Replication or Hyper-V server.
Permissions, UAC configuration, and firewall settings need to be configured.
Troubleshooting Checks Verify that the account used to connect to Veeam Backup & Replication or Hyper-V server in Veeam ONE has correct permissions.Changing Server Connection Settings On the Veeam Backup & Replication or Hyper-V server, confirm that the connection account and the Veeam ONE service account, are added to the Event Log Readers Group and Administrators group within Local Users and Groups > Groups (compmgmt.msc) Even if the Windows Firewall is off, activate the following firewall rules on the Veeam Backup & Replication or Hyper-V server:(See the More Information section for a PowerShell script to check the Firewall rule status and enable rules.) Remote Event Log Management (NP-In) Remote Event Log Management (RPC) Remote Event Log Management (RPC-EPMAP) COM+ Network Access (DCOM-In) Check UAC settings.
If the issue persists, contact Veeam Support for further assistance.
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