Purpose
This article documents how to locate and gather guest-level log files associated with Application-Aware Processing or VM Guest OS File Indexing. While investigating issues related to Guest Processing, additional logs must be collected from the Guest OS of the VM that is failing either task.
Note: These logs are NOT automatically captured by the built-in Support Wizard.
Solution
If Application-Aware Image Processing was disabled during internal troubleshooting, please enable Application-Aware Image Processing and rerun the job to update the log files within the Guest OS.
More Information
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