Purpose
The following errors occur:
Login failed
or
Cannot complete login
Cause
You may see the following event in the Veeam Management Pack for Microsoft System Center logs or receive a similar notification:
ERROR IMon Quering (IP or VC Name) failed:
Veeam.LicenseServer.LsException: Soap login to '(IP or VC Name)' failed, port 443, user 'YourUserName', proxy srv:, proxy port: 0, proxy user: '' ---> System.Web.Services.Protocols.SoapException: Cannot complete login due to an incorrect user name or password.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at VimApi.VimService.Login(ManagedObjectReference _this, String userName, String password, String locale)
at Veeam.LicenseServer.ViSoap.ServiceSession.Create(ServiceConnSpec connSpec)
--- End of inner exception stack trace ---
at Veeam.LicenseServer.ViSoap.ServiceSession.Create(ServiceConnSpec connSpec)
at Veeam.LicenseServer.InfrastructureMonitor.go(Object data)
ERROR CM Monitor object: 'Veeam.LicenseServer.InfrastructureMonitor', Error: 'Soap login to '(IP or VC Name)' failed, port 443, user 'YourUserName', proxy srv:, proxy port: 0, proxy user: '''.
Solution
To resolve this issue, review the following documentation:
Veeam MP for VMware User Guides: Required Permissions
