Issue

What were you trying to do that didn't work? Utilize rear audio jack on system. Sound output virtually inaudible Front output works as expected. What is the impact of this issue to you? Unable to use rear audio jack Deployment requires usage of the rear audio jack Delays deployment of over 100 systems Please provide the package NVR for which the bug is seen: alsa-lib-1.2.14-1.el9.x86_64 alsa-sof-firmware-2025.05-1.el9.noarch alsa-ucm-1.2.14-1.el9.noarch alsa-utils-1.2.14-2.el9.x86_64 pipewire-alsa-1.0.1-1.el9.x86_64 kernel 5.14.0-611.5.1.el9_7.x86_64 How reproducible is this bug?: By customer (support does not have direct access to identical hardware) Steps to reproduce Connect headphones or amplified speakers to rear audio jack Raise volume to maximum level Observe weak, near inaudible, output Expected results Full function of audio jack Actual results Unusable audio Additional notes Confirmed full function of rear audio jack in Windows System firmware is current Confirmed certified hardware: https://catalog.redhat.com/en/hardware/system/detail/145667#certifications

Release Notes

No. of Comments

Resolution

Unresolved