
OPERATIONAL DEFECT DATABASE
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The earliest recollection of this bug is traced back to PAN-OS 11.1.10 - November 18, 2025. This bug is fixed in PAN-OS versions 11.1.10-h9, 11.2.10. ( VM-Series firewalls in Microsoft Azure environments only ) Fixed an issue where the firewall repeatedly restarted due to high packet rates on the synthetic path in DPDK mode. After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots. Workaround : Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are: D3_v2/DS3_v2 to D8ds_v5 D4_v2/DS4_v2 to D8ds_v5 D5_v2/DS5_v2 to D16ds_v5 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage. For more information: https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-10-known-and-addressed-issues/pan-os-11-1-10-h9-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-10-known-and-addressed-issues/pan-os-11-1-10-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-11-known-and-addressed-issues/pan-os-11-1-11-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-12-known-and-addressed-issues/pan-os-11-1-12-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-10-known-and-addressed-issues/pan-os-11-2-10-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-4-known-and-addressed-issues/pan-os-11-2-4-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-5-known-and-addressed-issues/pan-os-11-2-5-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-6-known-and-addressed-issues/pan-os-11-2-6-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-7-known-and-addressed-issues/pan-os-11-2-7-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-known-issues https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-9-known-and-addressed-issues/pan-os-11-2-9-known-issues
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