The earliest recollection of this bug is traced back to PAN-OS 10.2.0 - July 22, 2025. Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW. For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-0-known-and-addressed-issues/pan-os-10-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-6-known-and-addressed-issues/pan-os-10-2-6-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-0-known-and-addressed-issues/pan-os-11-0-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-1-known-and-addressed-issues/pan-os-11-0-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-2-known-and-addressed-issues/pan-os-11-0-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-3-known-and-addressed-issues/pan-os-11-0-3-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-0-known-and-addressed-issues/pan-os-11-1-0-known-issues