Disclaimer

Known affected versions were inferred from fixed-version data and were not explicitly confirmed by the vendor: 10.1.8-h8, 10.2.3-h14, 11.0.0-h4

The earliest recollection of this bug is traced back to PAN-OS 10.1.9 - July 22, 2025. This bug is fixed in PAN-OS versions 10.2.4, 11.0.1, 10.1.9. Fixed an issue where the pan_comm process stopped responding when a content update and a cloud application update occurred at the same time. For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-9-known-and-addressed-issues/pan-os-10-1-9-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-1-known-and-addressed-issues/pan-os-11-0-1-addressed-issues